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Frequently Asked Questions
Is there a minimum food and beverage requirement?
Please note that minimum food and beverage requirements may be applicable on specific dates. Your Event Manager is available to discuss this with you in further detail.
Is there a minimum number of guests required for a package?
Our wedding packages are available for groups of 75 persons or more. A surcharge of $10 for each person below a total of 75 guests is applicable. (ie. 70 guests would result in a $50 charge).
When is my menu selection required?
We request you provide the Event Manager with your menu selection a minimum of 30 days prior to your wedding date. The menu selection for a plated event should be the same for all guests.
We are pleased to accommodate a request for a second main course selection at surcharge of $3.50 per guest. Please note that the starters and dessert must remain the same for all guests and it is required that place cards be provided for the guests to indicate main course
selection. This option is subject to having the final numbers three business days prior to the event for each selection.
Are special meals available?
We are pleased to provide alternate menus for guests with allergies, intolerances or dietary restrictions. Kindly provide your Event Manager with the names of these guests a minimum of three business days prior to your wedding day.
When is the final head count required?
Three business days prior to your wedding day.
Does Brookstreet have a list of preferred suppliers?
We are pleased to share our list of preferred suppliers including recommendations for florists, DJ’s, entertainment, limousine service, photographers and cakes.
FMAV, our on-site Audio Visual Company would be pleased to provide you with a quote to rent a screen, projector and sound. You may contact them directly at 613.722.8300 or visit their website at www.fmav.ca.
We are also proud to promote our relationship with Mastermind Events, our preferred supplier for gorgeous table linens, chair covers, backdrops, aisle runners and so much more. Ask your Event Manager how the linens can transform your room into a stunning masterpiece or
visit the Mastermind Events website at mmecanada.com.
For a full list of our preferred suppliers please ask your Event Manager for more details.
What are SOCAN fees?
The SOCAN fee (Society of Composers, Authors and Music Publishers of Canada) is a government-issued fee that allows you to play copyright-protected music at your event. Your Event Manager will be able to provide the SOCAN fee to you for each event room.
What is the tariff No. 5 or Re:Sound fee?
This tariff sets the royalties to be paid to Re:Sound, for the benefit of artists and record companies, for the performance in public or the communication to the public by telecommunication of published sound recordings to accompany live events. Your Event Manager will be able to provide the Resound Fees to you for each event room. Please note this is a separate fee from SOCAN.
What is the breakdown for service charges and taxes?
A 13% HST tax and service charges of 15% are applicable.
Do you charge for beverage service?
There is a minimum revenue requirement of $400 per bar, otherwise a bartender labour charge of $100 per bar is applicable.
Can I come in and set up before my wedding date?
We cannot guarantee access to the venue prior to your event’s start time. Based on availability, we will offer access to the room at the earliest opportunity.
Are there any restrictions for smoke and fog machines, rice, table sparkles, confetti or rose petal tossing?
Yes, these items are not permitted at Brookstreet and additional cleaning charges ranging from $50 to $500 may be applicable to the final invoice if they are used.
Is a deposit required?
A deposit of $2000 is required upon the signing of the contract, followed by 50% of estimated revenue three months prior to your wedding date. A final pre-payment based on the estimate will be required a minimum of seven days before your wedding day. Brookstreet also requires a security deposit to cover any damages which may be incurred by either the group or the negligence of any contractors hired to support the event. This deposit will be returned to the group contact with the event's final accounting reconciliation.
What happens if I have to cancel?
Within 12+ months (360 days or more): 25% of expected food, beverage and room rental revenue
Within 6-12 months (180 days or more): 50% of expected food, beverage and room rental revenue
Within 3-6 months (90 days or more): 75% of expected food, beverage and room rental revenue
Within 0-3 months (0 days or more): 100% of expected food, beverage and room rental revenue
Are there any other additional charges not included with the package?
Discounted room rental fees are applicable if you would like to host your ceremony at Brookstreet. Included with the ceremony setup is a classic white carpet aisle runner. Electrical / power fees may apply for the use of power boxes to support DJ's, orchestras and specialty lighting.