Sens Game Day FAQ: Everything You Need to Know
If you’re in search of the perfect Ottawa Senators game day experience look no further than the Brookstreet Hotel. As the official hotel of the Ottawa Senators, the Brookstreet has become the ideal spot for fans seeking the best hockey experience. This comprehensive guide will answer all your questions whether you’re a season ticket holder or first time attendee.
Getting To The Game
How far is Brookstreet Hotel from the Canadian Tire Centre?
The Brookstreet’s location, just 3 kilometers (1.86 miles) away from the Sens home at the Canadian Tire Centre makes it the perfect spot for fans to grab a meal, relax, or celebrate the big win.
Are there any shuttle options to the Canadian Tire Centre?
Yes there is! The Brookstreet Hotel offers a complimentary shuttle service directly to and from the Canadian Tire Centre on game days. This shuttle service begins about 90 minutes before puck drop and will continue after the game concludes for the return trip. This eliminates the hassle of traffic along with finding and paying for parking.
Be sure to double check with the front desk upon arrival for the specifics regarding shuttle service times for your game.
How is the drive to the Canadian Tire Centre from The Brookstreet Hotel?
The drive to and from the Canadian Tire Centre take approximately 5-7 minutes depending on traffic and weather conditions. There is ample parking at the arena however be sure to arrive earlier on busy game nights to easily find a spot.
Are taxis or rideshares available?
There certainly is. Taxis and services such as Uber are readily available to and from the Brookstreet Hotel and Canadian Tire Centre.
Brookstreet’s Sens Game Day Packages
This package is designed for those seeking an unforgettable hockey experience. Our Sens Game Night Getaway package includes:
- Luxury overnight accommodation in one of Brookstreet's premium rooms or suites
- Complimentary shuttle service to and from Canadian Tire Centre
- Two tickets to the game
- Access to hotel amenities including saltwater pools, fitness facilities, and more
- Special game day perks that enhance your overall experience
Check the packages full offerings at brookstreethotel.com/packages/sens.
Are group bookings available for teams or corporate outings?
Yes there is. Brookstreet excels at hosting large groups such as teams or corporate gatherings with extensive conference facilities and multiple dining options to accommodate everyone. Contact Brookstreet’s group sales department for packages customized to groups of any size.
Pre Game & Dining
What pre-game dining options does Brookstreet have?
Brookstreet offers a variety of exceptional dining options perfect for game day including:
Perspectives Restaurant: Open Monday through Saturday from 5:30 pm to 9:00 pm and serving contemporary cuisine featuring fresh, seasonal ingredients from across Ontario. Reservations are recommended for game nights to ensure ample time to get to the game.
Options Jazz Lounge: Open Monday through Friday from 11:00 AM to 10:00 PM and weekends from 9:00 AM to 2:00 PM, Options is perfect for lunch or early dinner before an evening game.
B Cafe: Open Monday through Friday from 7:00 AM to 5:00 PM and weekends from 7:00 AM to 2:00 PM, B Cafe is your go to spot for grabbing a quick yet delicious bite or cup of coffee when you’re tight on time.
What time should I arrive at Brookstreet for the game?
For the ideal game day experience we recommend arriving at Brookstreet at least 3-4 hours before puck drop to give you time to check in, enjoy a meal, and prepare for the shuttle without rushing.
Game Day Amenities & Services
What room amenities can I expect?
Brookstreet Hotel features luxurious modern rooms designed for maximum comfort. Standard amenities include:
- Premium king or queen beds with luxury linens
- Oversized windows (many that open for fresh air)
- Complimentary high-speed Wi-Fi
- Flat-screen televisions
- In-room coffee makers
- Spacious work areas
- Climate control
- Luxury bath products
Hypoallergenic rooms are also available for guests with sensitivities or allergies.
What options are there if I need to work remotely on game day?
The Brookstreet Hotel recognizes that modern travellers have to balance work and leisure which is why every room is equipped with a dedicated workspace featuring comfortable seating and high speed WI-FI. For more intensive work needs the Brookstreet offers a business centre and can arrange private meeting room access giving guests the ability to handle and work obligations during the day before fully immersing themselves in the game experience in the evening.
Post-Game
What time does the shuttle return to the hotel after the game?
The Brookstreet’s complimentary shuttle service continues running after the final buzzer, making multiple trips to ensure all guests are able to return to the hotel. Please check with the front desk upon check in for the specific shuttle schedule for your game.
Are restaurants open for a post game meal?
Post game dining options are dependent on the day of the week and end of game timing.
Options Jazz Lounge: Options extends hours on busier game nights making it a popular choice for post game drinks and casual fare, The relaxed atmosphere is perfect to unwind and discuss the game with fellow fans after a big win.
In-Room Dining: The ultimate convenience for fans preferring a more low key post game bite. The menu features a great selection of comfort food and beverages to enjoy from the luxury of your personal room or suite.
What if I want to sleep in?
While standard checkout time is 11:00 am, Brookstreet’s team is accommodating whenever possible and may be able to organize a later checkout dependent on availability. For guests planning on extending their stay this is often possible especially on weekdays. We recommend checking with the front desk as early as possible to ensure availability.
Planning Your Visit
When should I book my game day package?
Certain games will sell out quickly such as:
- Saturday night games
- Games against rivals such as the Toronto Maple Leafs and Montreal Canadiens
- Opening night
- Playoff games
- Promo nights
- Games on holiday weekends
We strongly recommend booking as soon as your plans are finalized ideally at least 4 weeks in advance for regular season games and even earlier for in-demand matchups.
What’s the cancellation policy?
Standard reservations typically allow cancellation up to 72 hours before arrival without penalty. Special event packages and group bookings may have different terms so always review your specific cancellation policy before booking.
Is Brookstreet Hotel accessible for guests with mobility challenges?
The Brookstreet Hotel is 100% committed to providing a safe and accessible environment for all guests. The hotel offers:
- Accessible hotel rooms
- Elevator access throughout the building
- Accessible parking
- Wheelchair friendly pathways and facilities
Guests with questions regarding specific accessibility requirements are asked to communicate these when booking to ensure all needs are met.
Contact Information and Booking
Ready to plan your ultimate Sens game day experience? Contact Brookstreet Hotel:
Phone: 1-888-826-2220
Address: 525 Legget Drive, Ottawa, ON K2K 2W2
Website: brookstreethotel.com
Email: Available through the website contact form
Booking Options:
- Online reservations at brookstreethotel.com
- Phone reservations through the dedicated booking line
- Group sales department for parties of 10 or more
Book your Sens Game Night Getaway today and discover why thousands of fans trust Brookstreet Hotel for an unbeatable game day experience.
Go Sens Go!
